Viva Social Support

Need a hand? This page covers how to reach us, safety resources, and how to delete your account.

Contact us

Email support@technologyadvantagesllc.com. Include the phone number on your account and a short description of what happened. Screenshots help. We read every message and aim to reply within two business days.

For privacy questions or data requests, email support@technologyadvantagesllc.com. For legal questions, email support@technologyadvantagesllc.com.

If you are in immediate danger

Call 911 (in the US). Do not wait, and do not rely on the app.

If you need someone to talk to, these services are free, confidential, and available 24/7 in the US:

988 Suicide & Crisis Lifeline: call or text 988, or chat at 988lifeline.org.
Crisis Text Line: text HOME to 741741.
National Domestic Violence Hotline: call 1-800-799-7233, or text START to 88788 (thehotline.org).
RAINN National Sexual Assault Hotline: call 1-800-656-4673, or chat at rainn.org.

Staying safe on dates

Meet in public. The whole point of Viva Social is dinner at a restaurant. Keep first dates in public places.
Share your plans. Use the Share plans with a friend feature before you go. One tap sends your match's first name, photo, venue, and time to someone you trust.
Get there and back on your own. Arrange your own transportation, especially for a first date.
Trust your gut. If something feels off, leave. You never owe anyone your time.
Block and report. If someone makes you uncomfortable, block or report them. We review every report, and the person you report is never told who reported them.

Delete your account

You can delete your account in the app at any time:

Open Viva Social and go to Settings.
Tap Account.
Under Delete account, type DELETE in the confirmation field. This enables the button.
Tap Delete account.
Confirm in the dialog that appears.

Your profile is hidden immediately and a 30-day grace period begins. If you sign back in within 30 days, the deletion is cancelled and your account is restored (your profile stays hidden from the map until you publish it again). After 30 days, your data is anonymised and permanently deleted.

If you cannot sign in, email support@technologyadvantagesllc.com with the phone number on the account and we will delete it for you.

Get a copy of your data

In the app, go to Settings, then Your data, to export everything we hold on you.