Viva Social — Copyright and DMCA Policy
Effective: 2026-08-13
Viva Social hosts photographs and text that members upload. We respect copyright and we respond to valid notices under the Digital Millennium Copyright Act, 17 U.S.C. §512.
Designated agent
Send copyright notices to our designated agent:
Copyright Agent, Technology Advantages LLC 28 Valley Road, Montclair, New Jersey 07042, USA support@technologyadvantagesllc.com
Our agent is registered with the United States Copyright Office. Notices sent anywhere else, including to support or to individual staff, may not be treated as received.
This address is for copyright notices only. Reports of harassment, fake profiles, or unsafe behaviour go through the in-app report flow, which is faster and reaches the right team.
Filing a notice of claimed infringement
To be effective under §512(c)(3), your notice must include all of the following:
- A physical or electronic signature of the copyright owner, or someone authorised to act for them.
- Identification of the copyrighted work you say has been infringed.
- Identification of the material you say is infringing, with enough detail for us to find it. For Viva Social that means the profile link or username, which photo slot or message, and the approximate date you saw it.
- Your name, address, telephone number, and email address.
- A statement that you have a good faith belief that the use is not authorised by the copyright owner, its agent, or the law.
- A statement that the information in the notice is accurate and, under penalty of perjury, that you are authorised to act on behalf of the owner.
An incomplete notice may not trigger the safe harbour obligations and we may ask you to resubmit.
Misrepresentation has consequences. Under §512(f), anyone who knowingly materially misrepresents that material is infringing may be liable for damages, including costs and legal fees. Do not use this process to remove a photograph of someone you are in a dispute with. If you appear in a photo you did not consent to, report it in the app instead: our Community Guidelines already prohibit uploading photos of other people without their consent, and that route is faster.
What we do on receipt
- We review the notice for completeness.
- If it is valid, we remove or disable access to the material expeditiously.
- We notify the member whose content was removed and give them a copy of the notice, including your contact details, so they can counter notify.
- We record the notice against the member's account for repeat infringer purposes.
Filing a counter notification
If your content was removed and you believe that was a mistake or a misidentification, you may send a counter notification to the same agent, containing:
- Your physical or electronic signature.
- Identification of the material removed and where it appeared.
- A statement under penalty of perjury that you have a good faith belief the material was removed as a result of mistake or misidentification.
- Your name, address, and telephone number.
- A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or if your address is outside the United States, for any judicial district in which we may be found, and that you will accept service of process from the person who filed the notice or their agent.
We will forward your counter notification to the person who filed the notice. If they do not tell us within 10 business days that they have filed an action seeking a court order to restrain the activity, we may restore the material in 10 to 14 business days.
Repeat infringers
We terminate, in appropriate circumstances, the accounts of members who are repeat infringers. In practice:
| Event | Consequence |
|---|---|
| First valid notice | Content removed, member notified and warned |
| Second valid notice | Content removed, account suspended pending acknowledgement of this policy |
| Third valid notice | Account permanently terminated |
A notice that is successfully counter notified and restored does not count. We may terminate on a first notice where the infringement is flagrant, commercial, or accompanied by other Community Guidelines violations.
Trademark and other rights
For trademark, publicity, or other intellectual property complaints that are not copyright, email support@technologyadvantagesllc.com with the same level of detail: what right you hold, where the infringement appears, and how to contact you.
Technology Advantages LLC, 28 Valley Road, Montclair, New Jersey 07042, USA